Guest reviews

Recommendations
110
Staff
4.47 /5
Room
4.40 /5
Cleanliness
4.52 /5
Meal
4.37 /5
 
 
3.6
ua  Михайло 2018-03-31 17:50:24  
Staff: 3.0/5 Room: 3.7/5 Cleanliness: 3.3/5 Meal: 3.0/5
 
Guest review:
Все стандартно. Аж занадто. Персоналу слід повчитися в киян, як посміхатись.
3.1
ua  татьяна 2018-03-30 17:40:32  
Staff: 3.2/5 Room: 2.3/5 Cleanliness: 2.3/5 Meal: 2.8/5
4.9
ua  Артем 2018-03-13 09:16:25 RECOMMENDED
Staff: 5.0/5 Room: 5.0/5 Cleanliness: 5.0/5 Meal: 5.0/5
4.3
ua  Мирон 2018-03-12 13:20:15 RECOMMENDED
Staff: 4.2/5 Room: 4.3/5 Cleanliness: 4.3/5 Meal: 4.2/5
 
Guest review:
Хочу отримати картку Premier Club
4.9
ua  Ирина 2018-03-12 10:15:02 RECOMMENDED
Staff: 5.0/5 Room: 5.3/5 Cleanliness: 5.0/5 Meal: 4.8/5
 
Guest review:
Прекрасный Панорама-бар. Но. Отсутствует коктейльная карта. Вообще. Как мне - бар вечерний - он и существует, чтобы посидеть и неспешно попивая коктейль наблюдать великолепный вид на Львов
4.8
ua  Елена 2018-03-11 06:33:33 RECOMMENDED
Staff: 4.8/5 Room: 4.7/5 Cleanliness: 4.7/5 Meal: 4.8/5
 
Guest review:
Сделать звукоизоляцию хотя бы со стороны коридора
5.0
ua  Олеся 2018-02-25 22:25:57 RECOMMENDED
Staff: 5.0/5 Room: 5.3/5 Cleanliness: 5.0/5 Meal: 5.0/5
4.7
ua  Аліна 2018-02-25 11:22:55 RECOMMENDED
Staff: 4.8/5 Room: 4.3/5 Cleanliness: 4.7/5 Meal: 4.8/5
 
Guest review:
Зменшити температуру в номерах в опалювальний період, занадто жарко.
3.9
ua  Сергей 2018-02-18 08:53:22 RECOMMENDED
Staff: 3.8/5 Room: 4.3/5 Cleanliness: 3.7/5 Meal: 4.2/5
 
Guest review:
Выполнять заявленные условия, описанные в рекламе без моих звонков на ресепшен.
4.0
ua  Антон 2018-02-17 12:11:09 RECOMMENDED
Staff: 4.0/5 Room: 4.3/5 Cleanliness: 3.7/5 Meal: 4.2/5
5.0
de  Vyacheslav 2018-02-12 09:15:50 RECOMMENDED
Staff: 5.0/5 Room: 5.3/5 Cleanliness: 5.0/5 Meal: 5.0/5
1.9
ua  Александр 2018-02-09 07:35:19  
Staff: 1.2/5 Room: 1.7/5 Cleanliness: 1.7/5 Meal: 2.0/5
 
Guest review:
Будьте более лояльными
4.8
ua  Сергей 2018-02-02 10:17:17 RECOMMENDED
Staff: 5.0/5 Room: 5.0/5 Cleanliness: 4.7/5 Meal: 5.0/5
4.3
ua  Anna 2018-01-22 15:08:37 RECOMMENDED
Staff: 4.0/5 Room: 4.7/5 Cleanliness: 4.7/5 Meal: 4.8/5
 
Guest review:
В хотел всё отлично! Только при выезде из отеля персонал пошол проверить комнату эстли ничего небрали из минибара. Понимаем шо есть наверно причины почему так гостей проверяете ну надо было значала предупреждать што проверяете комнату и буде надо ждать Потому што мы потом почти на поезд неуспели
4.1
tr  Murat 2018-01-21 10:19:04 RECOMMENDED
Staff: 4.2/5 Room: 5.0/5 Cleanliness: 4.7/5 Meal: 4.5/5
 
Guest review:
As i mentioned before just be careful that some employees dont do some cheap tricks. As i said room service don't charge to room account and may overprice. While i say that i am aware that there is 15 percent service fee for room service. But they charge 50uah for capuchino and dont give bill. Other waays ur hotels are good. And you offer a fair price. Your reception staff speaks english for real.
4.2
re  Irene 2018-01-18 17:09:49 RECOMMENDED
Staff: 4.4/5 Room: 5.0/5 Cleanliness: 4.7/5 Meal: 3.8/5
2.2
ua  Ольга 2018-01-18 07:32:46  
Staff: 2.2/5 Room: 2.3/5 Cleanliness: 2.7/5 Meal: 1.7/5
 
Guest review:
Отопление зимой включить
4.8
ua  Алексей 2018-01-13 12:33:14 RECOMMENDED
Staff: 5.0/5 Room: 5.0/5 Cleanliness: 5.0/5 Meal: 4.8/5
4.3
ua  Алла 2018-01-12 14:21:48 RECOMMENDED
Staff: 4.4/5 Room: 4.0/5 Cleanliness: 4.0/5 Meal: 4.5/5
4.9
pl  Elżbieta 2018-01-10 23:15:52 RECOMMENDED
Staff: 5.0/5 Room: 5.3/5 Cleanliness: 5.0/5 Meal: 4.8/5
5.0
pl  Татьяна 2018-01-10 17:37:40 RECOMMENDED
Staff: 5.0/5 Room: 5.3/5 Cleanliness: 5.0/5 Meal: 5.0/5
 
Guest review:
Нам очень понравилось проживание в отеле, все было на высоком уровне, все наши вопросы решались быстро, очень комфортно, чисто, вкусно и душевно.
5.0
ua  Светлана 2018-01-09 13:11:03 RECOMMENDED
Staff: 5.0/5 Room: 5.3/5 Cleanliness: 5.0/5 Meal: 5.0/5
4.8
it  CLAUDIO 2018-01-09 12:49:04 RECOMMENDED
Staff: 4.8/5 Room: 5.0/5 Cleanliness: 4.7/5 Meal: 4.5/5
 
Guest review:
It would be better if there is no tends At the windows of the restaurant And bar; and the presence And free avability insider The hotel of a gym hall and a Little swimming pool with idromassage; could be nice also to have a pot in the room.
4.7
ua  Ольга 2018-01-09 11:39:22 RECOMMENDED
Staff: 5.0/5 Room: 5.3/5 Cleanliness: 5.0/5 Meal: 4.2/5
 
Guest review:
На мой взгляд, необходима более гибкая система завтрака: - продлить время завтрака хотя бы до 13.00; - до окончания завтрака поддерживать ассортимент продуктов и еды. Я проживала в отеле в период проведения танго-фестиваля, поэтому поздние пробуждения практически лишали меня возможности нормально позавтракать. Ближе к 12.00 ассортимент завтрака был уже совсем скудным. Также предлагаю предоставить проживающим взять завтрак (шведский стол, уже входящий в оплату за отель) в номер.
3.8
ua  Klara 2018-01-09 09:18:32  
Staff: 4.0/5 Room: 4.7/5 Cleanliness: 3.7/5 Meal: 3.5/5
4.3
de  Thorsten 2018-01-08 14:43:49 RECOMMENDED
Staff: 4.6/5 Room: 5.0/5 Cleanliness: 4.7/5 Meal: 3.8/5
 
Guest review:
While the rooms were kept in great shape at all times, the staff at the restaurant and bar seemed overworked, understaffed and under trained. Some waiting for food or drink was unpleasant, some unfriendliness/unprofessionalism was just bizarre. Still we had a great time.
4.3
un  Steven 2018-01-08 12:58:11 RECOMMENDED
Staff: 4.4/5 Room: 5.0/5 Cleanliness: 4.7/5 Meal: 4.0/5
 
Guest review:
Hello, it was difficult to have confirmation of the room due to payment/reservation issues. But it was solved and happy with the communication. It was said that during the festival a 24/24 kitchen service would be available but not all the staff was willing to offer this service. Sauna was nice but their is room for improvement. Good breakfast, nice service, good quality. Maybe a bit variation would be nice ;-) I hoped/expect to have a bottle of water everyday after cleaning the room. Kind regards Steven
5.0
ua  Евгений 2018-01-08 12:46:45 RECOMMENDED
Staff: 5.0/5 Room: 5.3/5 Cleanliness: 5.0/5 Meal: 5.0/5
4.7
nl  Ventseslav 2018-01-08 11:36:21 RECOMMENDED
Staff: 4.8/5 Room: 5.0/5 Cleanliness: 4.7/5 Meal: 4.2/5
4.9
tr  RECEP 2018-01-08 08:52:10 RECOMMENDED
Staff: 5.0/5 Room: 5.3/5 Cleanliness: 5.0/5 Meal: 4.8/5