Guest reviews

Recommendations
105
Staff
4.54 / 5
Room
4.41 / 5
Cleanliness
4.55 / 5
Meal
4.38 / 5
 
 
4.1
tr  Murat 2018-01-21 10:19:04 RECOMMENDED
Staff: 4.2/5 Room: 5.0/5 Cleanliness: 4.7/5 Meal: 4.5/5
 
Guest review:
As i mentioned before just be careful that some employees dont do some cheap tricks. As i said room service don't charge to room account and may overprice. While i say that i am aware that there is 15 percent service fee for room service. But they charge 50uah for capuchino and dont give bill. Other waays ur hotels are good. And you offer a fair price. Your reception staff speaks english for real.
4.2
re  Irene 2018-01-18 17:09:49 RECOMMENDED
Staff: 4.4/5 Room: 5.0/5 Cleanliness: 4.7/5 Meal: 3.8/5
2.2
ua  Ольга 2018-01-18 07:32:46  
Staff: 2.2/5 Room: 2.3/5 Cleanliness: 2.7/5 Meal: 1.7/5
 
Guest review:
Отопление зимой включить
4.8
ua  Алексей 2018-01-13 12:33:14 RECOMMENDED
Staff: 5.0/5 Room: 5.0/5 Cleanliness: 5.0/5 Meal: 4.8/5
4.3
ua  Алла 2018-01-12 14:21:48 RECOMMENDED
Staff: 4.4/5 Room: 4.0/5 Cleanliness: 4.0/5 Meal: 4.5/5
4.9
pl  Elżbieta 2018-01-10 23:15:52 RECOMMENDED
Staff: 5.0/5 Room: 5.3/5 Cleanliness: 5.0/5 Meal: 4.8/5
5.0
pl  Татьяна 2018-01-10 17:37:40 RECOMMENDED
Staff: 5.0/5 Room: 5.3/5 Cleanliness: 5.0/5 Meal: 5.0/5
 
Guest review:
Нам очень понравилось проживание в отеле, все было на высоком уровне, все наши вопросы решались быстро, очень комфортно, чисто, вкусно и душевно.
5.0
ua  Светлана 2018-01-09 13:11:03 RECOMMENDED
Staff: 5.0/5 Room: 5.3/5 Cleanliness: 5.0/5 Meal: 5.0/5
4.8
it  CLAUDIO 2018-01-09 12:49:04 RECOMMENDED
Staff: 4.8/5 Room: 5.0/5 Cleanliness: 4.7/5 Meal: 4.5/5
 
Guest review:
It would be better if there is no tends At the windows of the restaurant And bar; and the presence And free avability insider The hotel of a gym hall and a Little swimming pool with idromassage; could be nice also to have a pot in the room.
4.7
ua  Ольга 2018-01-09 11:39:22 RECOMMENDED
Staff: 5.0/5 Room: 5.3/5 Cleanliness: 5.0/5 Meal: 4.2/5
 
Guest review:
На мой взгляд, необходима более гибкая система завтрака: - продлить время завтрака хотя бы до 13.00; - до окончания завтрака поддерживать ассортимент продуктов и еды. Я проживала в отеле в период проведения танго-фестиваля, поэтому поздние пробуждения практически лишали меня возможности нормально позавтракать. Ближе к 12.00 ассортимент завтрака был уже совсем скудным. Также предлагаю предоставить проживающим взять завтрак (шведский стол, уже входящий в оплату за отель) в номер.
3.8
ua  Klara 2018-01-09 09:18:32  
Staff: 4.0/5 Room: 4.7/5 Cleanliness: 3.7/5 Meal: 3.5/5
4.3
de  Thorsten 2018-01-08 14:43:49 RECOMMENDED
Staff: 4.6/5 Room: 5.0/5 Cleanliness: 4.7/5 Meal: 3.8/5
 
Guest review:
While the rooms were kept in great shape at all times, the staff at the restaurant and bar seemed overworked, understaffed and under trained. Some waiting for food or drink was unpleasant, some unfriendliness/unprofessionalism was just bizarre. Still we had a great time.
4.3
un  Steven 2018-01-08 12:58:11 RECOMMENDED
Staff: 4.4/5 Room: 5.0/5 Cleanliness: 4.7/5 Meal: 4.0/5
 
Guest review:
Hello, it was difficult to have confirmation of the room due to payment/reservation issues. But it was solved and happy with the communication. It was said that during the festival a 24/24 kitchen service would be available but not all the staff was willing to offer this service. Sauna was nice but their is room for improvement. Good breakfast, nice service, good quality. Maybe a bit variation would be nice ;-) I hoped/expect to have a bottle of water everyday after cleaning the room. Kind regards Steven
5.0
ua  Евгений 2018-01-08 12:46:45 RECOMMENDED
Staff: 5.0/5 Room: 5.3/5 Cleanliness: 5.0/5 Meal: 5.0/5
4.7
nl  Ventseslav 2018-01-08 11:36:21 RECOMMENDED
Staff: 4.8/5 Room: 5.0/5 Cleanliness: 4.7/5 Meal: 4.2/5
4.9
tr  RECEP 2018-01-08 08:52:10 RECOMMENDED
Staff: 5.0/5 Room: 5.3/5 Cleanliness: 5.0/5 Meal: 4.8/5
4.8
us  Сергій 2018-01-08 08:08:10 RECOMMENDED
Staff: 4.8/5 Room: 5.3/5 Cleanliness: 5.0/5 Meal: 4.8/5
 
Guest review:
Dear friends, Its been my 3rd year to Stay in "Dnister" hotel during christmass holidays and I really do enjoy it a lot! Hotel check in and check out was very comfortable, rooms were clean, all stuff was very helpful, breakfast was AMAZING!!!! But there will be couple of things I would recommend to pay attention to. I would recommend to improve normal restaurant meals (second meals), Its seams for me that it was too simple and can be improve for great, Also I would make it a bit bigger choice of beers and soft drinks at a bar. I hope my review and comment will help you to make your services better, I am looking forward to see you next year!!
4.0
be  Paul 2018-01-08 01:00:06 RECOMMENDED
Staff: 4.0/5 Room: 4.3/5 Cleanliness: 4.0/5 Meal: 4.0/5
 
Guest review:
Restaurant seemed understaffed at evening peak hours
4.8
ru  Алла 2018-01-06 11:13:43 RECOMMENDED
Staff: 4.6/5 Room: 4.7/5 Cleanliness: 4.3/5 Meal: 4.3/5
 
Guest review:
Все хорошо, но жаль, что больше нет номеров стандарт.
5.0
nl  Татьяна 2018-01-05 20:09:07 RECOMMENDED
Staff: 5.0/5 Room: 5.3/5 Cleanliness: 5.0/5 Meal: 5.0/5
4.4
ua  Вера 2018-01-05 10:07:19 RECOMMENDED
Staff: 4.2/5 Room: 5.0/5 Cleanliness: 4.7/5 Meal: 4.5/5
4.4
it  FRANCO 2018-01-04 15:54:41 RECOMMENDED
Staff: 4.6/5 Room: 4.3/5 Cleanliness: 4.3/5 Meal: 4.0/5
 
Guest review:
a coffee maker in the room
4.4
hu  Erika 2018-01-04 12:51:28 RECOMMENDED
Staff: 4.0/5 Room: 5.0/5 Cleanliness: 4.7/5 Meal: 4.8/5
 
Guest review:
We had a very pleasant stay, thank you. 3 points to mention: -reception staff’s poor English and not clear information ( for example about your sauna - I asked about it one morning, I got the information to call an hour in advance, I did so, only then I was told that it was actually occupied all day) -the use of our credit card / you mention at reservation that you need it as a guarantee, so we were astonished at check-out that you said there was nothing to pay as you used our card -in this case you should write thatbyou require full prepayment / -delicious food at the restaurant, but your staff was not smiling at all, everyone seemed sad - at breakfast my plates were sometimes taken away too fast, even though I left fork and knife crossed on purpose; or I was drinking my coffee, while suddenly the the saucer (under-plate) and spoon was taken away from infront of me... These are really just small things to improve and thanks for asking our opinion. We truly hope to return other times. By the way, your housekeeping staff was very kind and effective, just as the doorman upon our arrival, and we were also very glad for the water provided at the stairs.
4.7
ua  Антонина 2018-01-03 10:06:49 RECOMMENDED
Staff: 4.4/5 Room: 4.7/5 Cleanliness: 4.3/5 Meal: 4.5/5
4.1
be  Julia 2018-01-02 19:01:03 RECOMMENDED
Staff: 4.0/5 Room: 4.7/5 Cleanliness: 4.3/5 Meal: 3.8/5
 
Guest review:
Improve restaurant service
3.2
tr  Ali 2018-01-02 09:20:06  
Staff: 3.4/5 Room: 3.0/5 Cleanliness: 3.0/5 Meal: 3.2/5
5.0
ua  Валентина 2017-12-30 08:12:01 RECOMMENDED
Staff: 5.0/5 Room: 5.3/5 Cleanliness: 5.0/5 Meal: 5.0/5
5.0
de  Николай 2017-12-15 12:38:29 RECOMMENDED
Staff: 5.0/5 Room: 5.3/5 Cleanliness: 5.0/5 Meal: 5.0/5
4.7
au  David 2017-12-06 10:47:09  
Staff: 4.8/5 Room: 5.3/5 Cleanliness: 4.7/5 Meal: 4.8/5
4.6
ua  Виктория 2017-11-27 17:16:19 RECOMMENDED
Staff: 4.4/5 Room: 5.0/5 Cleanliness: 4.3/5 Meal: 4.8/5