Guest reviews

Recommendations
88
Staff
4.54 / 5
Room
4.13 / 5
Cleanliness
4.26 / 5
Meal
4.37 / 5
 
 
4.0
ch  Stefan 2017-08-21 10:04:13 RECOMMENDED
Staff: 4.2/5 Room: 4.3/5 Cleanliness: 4.0/5 Meal: 4.5/5
 
Guest review:
Service in the F&B-outlets can be improved (attention, speed and friendliness). Carpet in the room 811 awfully dirty.
4.1
ua  Valerii 2017-08-20 14:06:23 RECOMMENDED
Staff: 4.4/5 Room: 4.7/5 Cleanliness: 3.0/5 Meal: 4.2/5
4.1
de  Stefan 2017-08-20 11:00:16 RECOMMENDED
Staff: 3.6/5 Room: 5.0/5 Cleanliness: 4.7/5 Meal: 4.5/5
5.0
ua  Сергей 2017-08-15 10:28:58 RECOMMENDED
Staff: 5.0/5 Room: 5.3/5 Cleanliness: 5.0/5 Meal: 5.0/5
5.0
ua  Анжелика 2017-08-04 16:21:31 RECOMMENDED
Staff: 5.0/5 Room: 5.3/5 Cleanliness: 5.0/5 Meal: 5.0/5
3.8
cz  Juan 2017-07-29 12:30:34  
Staff: 3.0/5 Room: 4.0/5 Cleanliness: 4.0/5 Meal: 4.2/5
 
Guest review:
Booking offer only Show on system. We lost 550 euro because we must cancel 4 rooms per one night. Very unfair.
5.0
hu  Андрій 2017-07-24 10:33:42 RECOMMENDED
Staff: 5.0/5 Room: 5.3/5 Cleanliness: 5.0/5 Meal: 5.0/5
5.0
ua  Олег 2017-04-26 19:48:10 RECOMMENDED
Staff: 5.0/5 Room: 5.3/5 Cleanliness: 5.0/5 Meal: 5.0/5
4.4
fi  Vadym 2017-04-01 08:39:04 RECOMMENDED
Staff: 4.2/5 Room: 4.0/5 Cleanliness: 4.0/5 Meal: 4.0/5
4.9
ua  Юлія 2017-03-15 10:19:51 RECOMMENDED
Staff: 4.8/5 Room: 5.0/5 Cleanliness: 4.7/5 Meal: 4.8/5
4.3
ua  Наталия 2017-03-14 17:44:03 RECOMMENDED
Staff: 4.6/5 Room: 4.3/5 Cleanliness: 4.0/5 Meal: 4.0/5
 
Guest review:
В номере прохладно,в санузле не хватает крючков и тесновато.Дорогой минибар.
4.3
ua  Вячеслав 2017-03-04 08:37:31 RECOMMENDED
Staff: 4.4/5 Room: 4.3/5 Cleanliness: 4.0/5 Meal: 4.2/5
5.0
lt  Mindaugas 2017-02-20 14:59:01 RECOMMENDED
Staff: 5.0/5 Room: 5.3/5 Cleanliness: 5.0/5 Meal: 5.0/5
 
Guest review:
Everything was 100 percents excellent, starting from the hotel's staff and comfortable room. Thank you!
4.3
pl  Володимир 2017-02-20 06:29:07 RECOMMENDED
Staff: 4.4/5 Room: 4.7/5 Cleanliness: 4.3/5 Meal: 4.5/5
4.4
ua  Володимир 2017-02-16 10:18:30 RECOMMENDED
Staff: 4.4/5 Room: 4.7/5 Cleanliness: 4.7/5 Meal: 4.5/5
4.8
ua  Руслан 2017-02-14 07:36:02 RECOMMENDED
Staff: 4.8/5 Room: 4.7/5 Cleanliness: 4.7/5 Meal: 4.7/5
3.9
ro  ST 2017-01-16 14:39:01 RECOMMENDED
Staff: 4.0/5 Room: 4.3/5 Cleanliness: 4.0/5 Meal: 3.8/5
 
Guest review:
I was denied a menu and room service for in-room dinner by reception, though I stayed at a Premier room for 7 nights. Reason told, was that I was a guest for the tangofestival. Though I have noticed room service for neighboring rooms, several times. And for all I know, the whole hotel was exclusively booked for participants to the festival. Please, be more clear in communication, next time.
4.5
ua  Андрій 2017-01-16 10:57:40 RECOMMENDED
Staff: 4.8/5 Room: 4.5/5 Cleanliness: 4.0/5 Meal: 4.3/5
 
Guest review:
Номер 721, відрегулюйте замок будь ласка, для закривання були вимушені грюкати дверима. Були з дитиною, це її будило.
3.6
lv  Alina 2017-01-10 21:14:45 RECOMMENDED
Staff: 4.0/5 Room: 4.3/5 Cleanliness: 3.7/5 Meal: 3.2/5
 
Guest review:
Заменить окна в номерах (на пластиковые окна не пропускающие воздух). Улучшить отопление зимой (в том числе ресторана).
5.0
il  Michael 2017-01-10 12:40:40 RECOMMENDED
Staff: 5.0/5 Room: 5.5/5 Cleanliness: 5.0/5 Meal: 5.0/5
 
Guest review:
В номере плохо работает телефон на междугородние/международные звонки. Была бы очень удобна возможность заказать трансфер из аэропорта при бронировании.
4.8
lv  Jamie Marie 2017-01-10 12:11:25 RECOMMENDED
Staff: 4.8/5 Room: 5.0/5 Cleanliness: 4.7/5 Meal: 4.5/5
 
Guest review:
Bar was very overwhelmed by volume from our group at peak times, especially dinner. Peak times could be predicted (one hour before end of afternoon event, 7pm, to 10.30pm.) Consuder adding extra seating especially for new year's eve/new year's day and Ukranian Christmas Eve/Christmas day. More staff by 1-2 at this time could also help.
4.0
cy  Declan 2017-01-10 09:40:10 RECOMMENDED
Staff: 4.2/5 Room: 4.3/5 Cleanliness: 4.0/5 Meal: 3.8/5
4.6
pl  Marcin 2017-01-09 22:18:11 RECOMMENDED
Staff: 5.0/5 Room: 4.0/5 Cleanliness: 5.0/5 Meal: 5.0/5
 
Guest review:
The room on the 3rd floor was not heated properly within outside temperature about -10C it was less than 19C in the room :/ Funny because friends from different floors have different experience, some of them got warm rooms some of them cold. This should be improved, just make the room warm enough or do not offer them for clients. Generaly staff as amazing nice and breakfast was delicious.
3.3
ua  Алла 2017-01-09 14:08:57 RECOMMENDED
Staff: 3.4/5 Room: 3.0/5 Cleanliness: 2.3/5 Meal: 4.0/5
 
Guest review:
В номере нет бокалов, открывалки. Номер за 4 дня не убирался!!!!! По требованию!!! только меняли полотенца
5.0
ua  Татьяна 2017-01-09 13:26:19 RECOMMENDED
Staff: 5.0/5 Room: 5.3/5 Cleanliness: 5.0/5 Meal: 5.0/5
3.2
ua  Tetyana 2017-01-09 12:41:49  
Staff: 3.6/5 Room: 3.7/5 Cleanliness: 3.3/5 Meal: 2.2/5
 
Guest review:
Отравилась едой в вашем отеле. И это не единственный случай.
4.2
by  Алексей 2017-01-09 12:35:59 RECOMMENDED
Staff: 4.0/5 Room: 4.3/5 Cleanliness: 4.0/5 Meal: 4.5/5
 
Guest review:
все отлично, спасибо!
4.2
ru  Виталий 2017-01-09 07:25:03 RECOMMENDED
Staff: 4.4/5 Room: 4.3/5 Cleanliness: 4.0/5 Meal: 4.0/5
4.7
ru  Андрей 2017-01-08 16:12:15 RECOMMENDED
Staff: 5.0/5 Room: 5.0/5 Cleanliness: 4.7/5 Meal: 4.8/5
4.2
ru  Леонид 2017-01-08 15:19:42 RECOMMENDED
Staff: 4.6/5 Room: 4.3/5 Cleanliness: 4.0/5 Meal: 3.8/5
 
Guest review:
После принятия душа весь пол залит водой из-за маленькой шторки. В завтраке очень не хватает каш и бекона. Сосиски не очень вкусные. В остальном завтрак вкусный :)